About the job

Description

Facilities Manager - Build to Rent

Location: London

Salary: £65,000 + bonus

Type: Full-Time, Permanent

We are seeking an experienced and proactive Facilities Manager to oversee the operations and maintenance of a prestigious Build to Rent (BTR) development. This mixed-use estate comprises luxury residential apartments, commercial units, and high-end communal spaces, requiring a professional with expertise in facilities management, planned preventive maintenance (PPM), and compliance.

Key Responsibilities:

• Oversee the hard and soft FM services of the development, ensuring high standards across maintenance, security, and cleaning operations.
• Implement and manage a Planned Preventive Maintenance (PPM) schedule, ensuring all building systems, M&E services, and communal areas are maintained efficiently.
• Manage all third-party contractors, including mechanical & electrical (M&E) services, HVAC, fire safety systems, lifts, and water hygiene, ensuring SLAs and KPIs are met.
• Conduct regular property inspections, identifying maintenance issues and ensuring timely resolution.
• Ensure compliance with health & safety regulations, fire safety standards, and environmental policies.
• Monitor and manage the estate’s FM budget, including service charge allocations, cost control, and procurement of maintenance services.
• Maintain accurate records of compliance certificates, risk assessments, and asset registers.
• Act as the primary point of contact for technical and maintenance-related resident queries, ensuring issues are addressed promptly.
• Work closely with leasing and property management teams to ensure that maintenance operations align with resident and commercial tenant expectations.
• Implement sustainability initiatives to improve energy efficiency and environmental performance.

Required Skills & Experience:

• Proven experience in facilities management, preferably within a high-end residential or Build to Rent (BTR) environment.
• Strong knowledge of PPM, M&E services, and building compliance requirements.
• Building Safety Act knowledge
• Plant Room experience
• Comes from a technical background.
• IOSH or NEBOSH certification (essential).
• BIFM (IWFM) qualification or membership (preferred).
• Experience managing service charge budgets, contractor performance, and procurement.
• Excellent leadership and team management skills, with the ability to coordinate on-site maintenance teams effectively.
• Strong problem-solving abilities and a proactive approach to estate and building management.