About the job

Description

I am working in partnership with a leading property management and real estate services business based in the North West who are actively looking for a credible, qualified and professional Facilities Manager.

This role requires assisting the Senior Facilities Manager in daily operations, ensuring consistent service delivery to all stakeholders, with a primary focus on the North West based office functions. The position involves a proactive and adaptable approach to supporting tasks and team management on a daily basis, as well as overseeing third-party contractors for reactive and preventive maintenance of both hard and soft services.

Your key accountabilities:

• Supporting the Senior Facilities Manager (SFM) by managing the day-to-day general arrangements
• Managing three direct reports, encouraging and mentoring select facilities staff in line with the client values.
• You will support the SFM where needed, stepping in during her holidays or assignments.
• Responsibilities include incorporating SMART objectives and reviewing current SOPs to elevate service provision in line with the company's direction.
• Lead daily tasks, managing front-of-house operations, monitoring the helpdesk, and identifying workloads.
• You will be responsible for ensuring all preventative maintenance is in place, avoiding any budget or environmental impacts
• Active participation in team meetings and regular one-on-one sessions is required.
• Championing health and safety, ensuring compliance with regulations and supporting the team to adhere to legislation
• Conducting risk assessments and undertaking Display Screen Equipment assessments are crucial tasks.
• The role also includes playing a vital part in ensuring zero risk to employees, premises, and business reputation, actively participating in projects such as office moves, changes, and refurbishments, and traveling to other offices as required.

Person Specifications:

• You will have previous management experience, with a successful track record in a similar role, preferably spanning 4+ years.
• Familiarity with mentoring as part of developing the overall Facilities strategy is essential, ensuring the growth and development of team members.
• An IOSH qualification is required, along with expertise in Health and Safety compliance systems and methodology to maintain a safe and compliant working environment.
• You must be tech-savvy, demonstrating proficiency in IT skills, particularly Excel, Word, and Outlook, to effectively manage data, generate reports, and streamline communications.
• Excellent verbal and written communication skills are crucial, with the ability to engage and collaborate with stakeholders at all levels, fostering strong professional relationships.
• It is essential you are a team player who is passionate about facilities management, possesses a 'can do' attitude, and has a hands-on approach to problem-solving.
• You will be proactive and solutions-focused mindset, capable of anticipating challenges and driving initiatives to successful outcomes on a daily basis for the office, is essential.

Please note this is a hands-on role that requires flexibility and a willingness to cover various shortfalls, such as assisting with office relocation's, covering reception duties, and rolling up your sleeves both in the metaphorical and physical sense. You will be highly adaptable, ready to tackle a wide range of tasks to ensure smooth and efficient facility operations.

Skills

• Attention to detail
• Technical skills
• Analytic problem solving
• Communication
• Time management
• People management
• Flexibility
• Working in a team

This is a unique opportunity to join a committed and established team and oversee a diverse range of mixed-use properties. If you’re an experienced Facilities Manager seeking a flexible and dynamic role, then get in touch.